Accessibility Statement


This website is run by Falmouth University. We want everyone using our website and digital resources to have a positive experience. That’s why we’re committed to continuously working on improving our digital services so that the content on this site can be accessible to as many people as possible. This includes those who may experience: impaired vision, motor difficulties, cognitive impairments or learning disabilities, deafness or impaired hearing, and/or who may require additional tools or formats to be able to access this website’s content.

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Falmouth University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and in extension to the Equality Act 2010.

That means that we’re proactively working to ensure that all digital content, web and mobile, owned within the domain is compliant with the standards set by the Web Content Accessibility Guidelines (WCAG 2.1 AA).

This site is currently partially compliant with WCAG 2.1 AA. Known areas of non-compliance are detailed in Section 5.

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In order to ensure that all of our visitors can use our website, these pages aim to meet Level-AA standard of WCAG 2.1. This includes elements such as:

  • alt text for all images and providing non-visual alternatives where appropriate
  • all essential audiovisual information is captioned, described as necessary or provided in alternative formats
  • content can be navigated with just a keyboard or speech recognition tools
  • the website can be used with a screen reader
  • content is structured, ordered and labelled appropriately

Guidance is available for editors and moderators of this site to help them maintain accessibility standards.

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A sample of the type of accessibility actions you can undertake to tailor your digital experience are as follows:

  • Navigate the website using the keyboard
  • Navigate the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Navigate the website using speech recognition software
  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • We’ve also made the website text as simple as possible to understand

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Despite our concerted efforts there are a number of areas we’ve identified that don’t yet meet our adopted WCAG 2.1 AA standard. We’ve split these issues into 2 categories:

a. Known areas of non-compliance

b. Areas due to nature, scope or resource requirements and limitations we’ve categorised as not being able to meet due to disproportionate burden. This doesn’t necessarily mean that we won’t address these areas but that we’re unlikely to be able to address them in their entirety immediately.

a. Known areas of non-compliance

Content Issues

These are issues that may be addressed by the Web and Content Teams within the CMS. 

Some of our PDF documents may not be fully accessible

Associated regulations: WCAG: 2.4.2, 2.4.6, 2.4.10, 3.1.1

Details of impact: There may be documents that may not be fully accessible, such as documents missing titles or correct heading structures which could make it difficult for screen reader users to access PDFs on our site.

Some embedded videos don’t have captions or an audio-only version of the content. 

Associated regulations: WCAG: 1.2.2, 1.2.3 

Details of impact: Not all videos on this site have captions. This means that some content will be harder for those to access who need to use captions.

Heading structure does not start are the right level. 

Associated regulations: WCAG: 2.4.3 

Details of impact: HTML heading tags do not start at the right level on the page. 


Technical Issues

These are issues that require specialist web dev expertise and implementation including structural or styling amends to the front or back end of the site.

Links without text

Associated regulations: WCAG: 2.4.4 
Details of impact: If a link contains no text, the function or purpose of the link will not be presented to the user. This can introduce confusion for keyboard and screen reader users.

Video captions that are auto-generated may not always be accurate. 

Associated regulations: WCAG: 1.2.2, 1.2.3 

Details of impact: Some of the videos on this site may use auto-generated captions. Where this is the case the captions may not always be accurate for the user.  

Missing form labels 

Associated regulations: WCAG: 1.1.1, 1.3.1, .2.4.6, 3.3.2 

Details of impact: If a form control does not have a properly associated text label, the function or purpose of that form control may not be presented to screen reader users. Form labels also provide visible descriptions and larger clickable targets for form controls. 

Some Third party iFrame content may not be contained by landmarks 

Associated regulations: WCAG: 1.3.1 

Details of impact: Screen reader users navigate to a section of the page based on HTML elements or ARIA landmarks. Without landmarks used in the third party iFrames they may be harder to navigate. 

Embedded YouTube and Vimeo video iframes do not always contain a title attribute

Associated regulations: WCAG: 2.4.1, 4.1.2 

Details of impact: Where Youtube and Vimeo videos iframes appear on the site, they may not always contain a title attribute for screen reader users. 

b. Disproportionate Burden

We have not identified any areas of the site that are not compliant and fall under disproportionate burden.

Content that not within the scope of the accessibility regulations.

We have not identified any content that we would class as falling outside of the scope of regulations at this time.

AbilityNet has advice on making your devices easier to use if you have a disability. In addition, major operating systems produce the following guidance:

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Ways to contact us

Use the contact form below and we’ll consider your request and get back to you in 5 days with an acknowledgement and 20 days with a full response.

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please get in touch using the contact form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

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This statement was prepared on 30 June 2020. It was last updated on 10 September 2020.